TREJJ One app support

Get help with the TREJJ One mobile app, your account, privacy, subscriptions, or account deletion.

Contact

Email support@trejj.net. Do not email passwords, verification codes, payment credentials, private documents, or confidential prompts and responses. Include your app platform, app version, and a short description of what happened.

Signed-in support

If you can sign in, open Support in the TREJJ One app to create and follow a private support ticket.

Delete your account

Open Account in the app or on the TREJJ One website and choose Delete account. TREJJ One verifies control of the account, ends service access, revokes active sessions, and deletes account-linked server data. An encrypted deletion receipt containing the account name and email remains for up to 180 days so authorized administrators can identify the originating account; it cannot restore the account and is then automatically purged. If you cannot sign in, email support@trejj.net from the address on the account and ask for deletion assistance. Support will verify account control before acting.

Privacy and terms

Read the TREJJ One Privacy Policy, review the Terms of Service, or see the Cookie Policy. Password-reset links can reopen the installed iOS app through a restricted Universal Link. For a privacy request, email support@trejj.net.